1. Introduction

Welcome to EscrowPayAfrica, a service provided by EPA Escrow Services ("EPA," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website located at escrowpayafrica.com (the "Website") and our escrow services. We are committed to safeguarding your privacy, and we encourage you to read this Privacy Policy carefully to understand how your information is handled.

2. Information We Collect

2.1 Personal Information

When you use our Escrow Services or interact with the Website, we may collect the following types of personal information:

Contact Information: Your name, email address and phone number.

Account Information: Information provided during account registration, including email and password.

Transaction Information: Details related to escrow transactions, including transaction amount, goods or services involved, and transaction history.

Communication Information: Records of your communication with EPA, including emails, chat logs, and customer support inquiries.

2.2 Automatically Collected Information

We may also collect certain information automatically when you visit the Website, including:

Device Information: Information about the device you use to access our Website, such as your IP address, browser type, and operating system.

Usage Information: Information about your use of the Website, including pages visited, actions taken, and referral sources.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our Escrow Services.

To verify your identity and process transactions.

To communicate with you regarding your transactions and account.

To improve and enhance our Website and services.

To respond to your inquiries and provide customer support.

To comply with legal obligations and resolve disputes.

4. Information Sharing

We may share your personal information in the following circumstances:

With Sellers and Buyers for the purpose of facilitating escrow transactions.

With service providers and partners who assist us in delivering our services.

In response to legal requests, such as subpoenas or court orders.

To protect our rights, privacy, safety, or property, or that of our users.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

6. Your Choices

You have the following rights regarding your personal information:

Access: You can request access to your personal information.

Correction: You can update or correct your personal information.

Deletion: You can request the deletion of your personal information, subject to legal restrictions.

Opt-Out: You can opt-out of marketing communications by following the instructions provided in the communication.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on the Website with a revised "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at info@escrowpayafrica.com By using our Escrow Services and accessing our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.